We're sorry but HOME can't complete that task

Samt46 Registered Users Posts: 2
Apprentice Traveler
edited June 2019 in Devices using TomTom HOME

Like many other people, I have the issue of updating maps on my TomTom XL Classic. I have the maps installed on my computer, so don't understand why TomTom software would prevent me from reinstalling maps I already own and simply want to shuffle between my computer and my device. Please resolve this issue urgently, as it is preventing me and others from using the device. I appreciate the device may no longer be supported, but it is not acceptable to be prevented from using the device with my own means.



  • lampard
    lampard Administrators Posts: 6,065
    Hi @Samt46

    Welcome to the Community! I would advise you to reinstall the TomTom HOME application on your computer and try again. See the public FAQ here

    Regards, lampard