Failed map updates

npamplin Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Following a failed update, I have been getting a message that I have no map, I tried down to download the map (Europe camper) again many, many, many times and every time it fails indicating no internet connection, which is categorically not the case. I have contacted the Support team many times and every time I just get told to finish the download and the map will be there. They have admitted there is a corrupted map file, which they tried, without success, to delete which is affecting the down load. So it seems I have a Catch 22 situation. I can't get the map without completing the download, I can't complete the download because it fails every time.

So my question is what do I do?

Any help appreciated. Thanks in advance..