Why doesn't my newly purchased maps update have map locations in them that google maps does?
It made me wonder -
1 - why google maps has the entire housing estate addresses on its maps but my brand new updated Tom Tom maps did not -
2 - was it worth paying £35 for updated maps from Tom Tom which are out of date
2 - how many other new roads are not included in the updated Tom Tom maps?
AS I say I am very disappointed having to pay for maps which are not up to date. This is not value for money in any way whatsoever from Tom Tom
Can you please explain why google maps has accurate up to date maps but Tom Tom does not?
Can you consider a refund for inaccurate and out of date maps I have purchased
Thank you
Mrs Campbell
Best Answer
-
YamFazMan Posts: 18,467
SuperusersHi
@yownow
Test... Using My NAV3 Via 120 Live Tomtom Map v1030
On your NAV3 Via 135 Where you enter the... City/Code:
Type Wirral --> The Device offers Wirral --> Tap-on/Accept the offered Wirral
On your Via 135 Where you enter the... Street:
Type Webster Drive --> The Device offers --> Webster Drive CH46 --> Tap-on/Accept the offered Webster Drive CH46
Device responds 'House numbers not available for this street'
The device offers 'Crossroad' & Underneath 'Anywhere'
I tapped 'Anywhere'
The device goes to the Preview Screen
Showing... Webster drive CH46, Webster Drive, Wirral
Tap select
Tap Fastest Route
The device calculates the Route to... Webster Drive Wirral
Tap Done... 👍
ATB YFM5
Answers
Superusers
@yownow
Google Earth... The Building site looks fairly New....
Click on Images to enlarge...
Google Maps...
My Tomtom GO 6200 Map v1030
Tomtom MyDrive Web Route planner
Here... https://mydrive.tomtom.com
ATB YFM
TomTom till haven't responded to my emails and complaints
Superuser
What map versions have you got on your Via 135?
Doug
Superusers
@yownow
Test... Using My NAV3 Via 120 Live Tomtom Map v1030
On your NAV3 Via 135 Where you enter the... City/Code:
Type Wirral --> The Device offers Wirral --> Tap-on/Accept the offered Wirral
On your Via 135 Where you enter the... Street:
Type Webster Drive --> The Device offers --> Webster Drive CH46 --> Tap-on/Accept the offered Webster Drive CH46
Device responds 'House numbers not available for this street'
The device offers 'Crossroad' & Underneath 'Anywhere'
I tapped 'Anywhere'
The device goes to the Preview Screen
Showing... Webster drive CH46, Webster Drive, Wirral
Tap select
Tap Fastest Route
The device calculates the Route to... Webster Drive Wirral
Tap Done... 👍
ATB YFM
Superusers
@yownow Normally after City/Code: and Street: menu... The NAV3 Via device would ask for a house number
But as it's a New-build maybe they were still using the Plot-Numbers when Tomtom compiled the Maps ???
ATB YFM