Rider 550 does it suffer from condensation — TomTom Community

Rider 550 does it suffer from condensation

skaterboyskaterboy Posts: 20 [Master Explorer]
edited June 2019 in RIDER
Hi guys
I have had a rider 40 for a few years now all good but the other day warm and dry the screen clouded with condensation. So maybe time for a upgrade however need to know if the 550 rider has a condensation issue as will opt for the garmin instead.
Many thanks

Comments

  • RoadRiderRoadRider Posts: 478 [Supreme Pioneer]
    As for as i know TomTom improved the screen seal.

    Some older models had a condensation problem during heavy rain.
    When you have this problem contact TomTom Support for repair.

    It is also possible to get this problem when the USB or SD-card lid is not closed 100%.
    You can dry the unit by with USB or SD-card lid open in a paper towel using dry rice.

    I never had a condensation problem with mi Rider 550.
  • VStrom-1kVStrom-1k Posts: 158 [Exalted Navigator]
    My Rider 550 showed heavy signs of condensation, huge areas of condensed water wandering around the display thru the day. After just one single day of driving in the rain.
    Currently, I store it for a few days in a sealed plastic bag filled with rice, to see if the situation improves.
    If not, I'll return the device under warranty.
  • RoadRiderRoadRider Posts: 478 [Supreme Pioneer]
    Contact TomTom support for a replacement.

    There is a problem with te seal.
    The next rain shower jou gezet the same problem.
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