Rider 550 does it suffer from condensation
Hi guys
I have had a rider 40 for a few years now all good but the other day warm and dry the screen clouded with condensation. So maybe time for a upgrade however need to know if the 550 rider has a condensation issue as will opt for the garmin instead.
Many thanks
I have had a rider 40 for a few years now all good but the other day warm and dry the screen clouded with condensation. So maybe time for a upgrade however need to know if the 550 rider has a condensation issue as will opt for the garmin instead.
Many thanks
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Comments
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As for as i know TomTom improved the screen seal.
Some older models had a condensation problem during heavy rain.
When you have this problem contact TomTom Support for repair.
It is also possible to get this problem when the USB or SD-card lid is not closed 100%.
You can dry the unit by with USB or SD-card lid open in a paper towel using dry rice.
I never had a condensation problem with mi Rider 550.1 -
My Rider 550 showed heavy signs of condensation, huge areas of condensed water wandering around the display thru the day. After just one single day of driving in the rain.
Currently, I store it for a few days in a sealed plastic bag filled with rice, to see if the situation improves.
If not, I'll return the device under warranty.
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Contact TomTom support for a replacement.
There is a problem with te seal.
The next rain shower jou gezet the same problem.0 -
My Rider 550 showed signs of condensation, large area of condensed water on the display after just one day of heavy rain. It started to dry out as I was driving but not completely gone yet.. I am trying the rice trick and will see how we get on.
Does TomTom warranty cover this if it isnt successful ?0 -
During the warranty without problems but once finished ????
a freezer bag in the pocket if needed0 -
Hi
Tomtom says the Rider 4xx/5xx are....
Weather-proof design
TomTom Rider’s rugged, IPX7-certified weatherproof design and capacitive touchscreen
work even when you’re wearing gloves
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Hi
An update on my leaking 550.
Tomtom told me to return the unit for a repair as it is in its warranty period. However they received the unit and said it wasnt covered and wanted 100 euro to do the works. I have refused to pay and requested the unit be returned but still awaiting the unit. Its now been away for about 4 weeks.
So disappointed with their customer service/support.
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