Error message when trying to update Navcore on Blue&Me TomTom Live2

pulcinella
pulcinella Registered Users Posts: 4
Master Traveler
in Built in car navigation
Hi there. My Blue&Me TomTom Live2 device lost the GPS signal following the Number Rollover Week. I tried to update the Navcore via MyDrive Connect multiple times as recommended, but always get the error message on my TomTom 'Something went wrong'. The update downloads onto the computer, but then wouldn't install onto the device. I would be most grateful for any suggestions please.

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  • pulcinella
    pulcinella Registered Users Posts: 4
    Master Traveler
    I can see that other users appear to have the same problems that updates wouldn't transfer. I still haven't found an answer though. Has anyone managed to solve the problem?

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