Request for adding a smaller map due to a SDCard failure.
Answers
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Hi,
thanks,I'm formatting the Sd card by the app you told me,
can I do a question?
Why my TomTom Go 500 doesn't work without a map?
Why i can't format a card from device without a map?
Sorry ,i did two questions
Regards.0 -
@lampard
Took a couple of attempts as it initially failed halfway through writing the large map to the SD card, but in the end, it worked!!
Many many thanks.1 -
Hi @dikkie123
Welcome to the community!
Smaller map of UK and ROI has been activated for your device.
It should be available for download in MyDrive Connect.
Regards
Vikram0 -
Hi cordtex
A smaller map of UK and ROI has been added for your device.
It should be available for download in MyDrive Connect.
This should get installed on the internal memory of the device which will allow you to format the memory card on the device and install a larger map.
Regards
Vikram2 -
Hi. I have same issue with maps and memory card. Can I, please, also get smaller map zone, where is included Latvia, that I can install it in internal memory.0
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Many thanks for your help Vikram. that's a great help.1
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Hi @raptor812
I am sorry but I cannot assign maps of specific countries.
We are trying to add the UK and ROI map because we want our users to have a working device in case if the installation fails on a memory card.
Regards
Vikram2 -
Hi,
my TomTom doesn't want to know to recognize the card!!!
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Hi,
thank you all!!!
Regards.1 -
Soooo glad I'm not the only one with this problem :-)
Dear @VikramK could you please help me out as well? I have a Go 6000 and face the same issue as all the other fellow TomTom fans here; Update failed, Map to big for internal memory.
Many Thanks!
Cheers.0 -
HI @MisterThompson
Assume you will be getting a Micro SD Class 10 memory card size 16gb or maximum 32gb in order to be able tho download the updated Europe map once you can get your GO6000 going again.
Doug1 -
Hi @DougLap
Your assumption is correct - I already have 16GB Class 10 SD Card which I used until the update failed. After that it was not possible to erase the half-uploaded map from the card via MyDrive Connect so I formatted it on the PC.
I found it a little disappointing that you can get into this situation. Perhaps there should be a dummy map in Drive Connect to avoid these kind of problems.
However - if one of the Tomtom masters here around can help me out like they did for the others I'm happy with it
Cheers
M.T.
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Hi @CarstenBA
If you fit a Micro SD Class 10 memory card, size 16gb or maximum 32gb, then you can update your current map.
Doug0 -
Hi @CarstenBA
A smaller map has been added for your device.
It should be offered for download in MyDrive Connect.
Regards
Vikram1 -
Hi @MisterThompson
A smaller map of UK and ROI has been added for your device.
It will be offered for download in MyDrive Connect.
Regards
Vikram2 -
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Hi,
I just checked my accounts, but I couldn't find any maps.
Plaese help me.
0
This discussion has been closed.