Request for adding a smaller map due to a SDCard failure. - Page 13 — TomTom Community

Request for adding a smaller map due to a SDCard failure.



  • jamabhoyjamabhoy Posts: 2 [Apprentice Traveler]
    @VikramK got it thanks, downloading now.

    Thanks for your help.

  • KJinstKJinst Posts: 2 [Novice Seeker]
    Hi @VikramK

    I'm have the same problem.

    Update corrupted the internal map and now I can't access the menu to format the new sd card for the new map which is to big for my internal storage.

    Can a smaller map please be allocated to my account?

    Kind regards
  • VikramKVikramK Posts: 12,689 Moderator
    edited July 2019
    Hi @KJinst


    The map should be offered for download in MyDrive Connect.

  • IDuemIDuem Posts: 1 [New Seeker]
    I too am stuck in the same loop of not enough memory for the new map I just bought.

    I too am in need of the small map to get me out of this loop.

    @Vikram, can you help me?

    Thanks in advance for helping me !!
  • ivfedericoivfederico Posts: 3 [Apprentice Seeker]
    hi, after installing small map i could format sd card from device and then install the new map
    now works perfect, thank you
  • SlundSlund Posts: 2 [Apprentice Seeker]
    This morning vent to start the car. Tomtom said no data. How can that be. Had USA on sd. Now all is gone. Installed Iraq and got acces. A bit stupid that i dose not work with out a map so you can acces the menue. But i cant format my sd is as if its not there. But when i make the soft reboot of the unit i can se that when the white text comes on i saids that the sd card hase 29 gb memmory ??????

    Why is it no longer posible to dowenload Eu whith out Russia.

    This is not a userfreindly divice !!!! Getteing ready too toss it out the window. Right now its a paperwaight that can be used i Iraq and not in Denmark.

    Any tips on how i get it to work again.
  • VikramKVikramK Posts: 12,689 Moderator
    edited July 2019

    A smaller map has been activated for your device.


    We recommend using a 16GB memory card, would you be able to try that.

    Currently we are planning to split the map of Europe into zones so the desired map cup can be installed on the internal memory itself. The fix is planned to be released soon.

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