Unstable wifi and bluetooth connection — TomTom Community

Unstable wifi and bluetooth connection

GoodflyerGoodflyer Posts: 1 [Apprentice Seeker]
When I start my Tomtom rider 550 it lose very often wifi and bluetooth connectivity whyle all other devices have a strong and reliable connection al the time.
A soft or hard reset helps for a while only.
Thanks in advance for your suggestions.

Comments

  • RoadRiderRoadRider Posts: 478 [Supreme Pioneer]
    Try to measure the 2.4 GHz WiFi channels with an app like WiFi Analyzer.
    Search which channel 1 6 or 11 (EU) has the least interference whit other access-points.
    Configure your access-point to use this channel.

    With some Phones Bluetooth works better with WiFi disabled.
  • ninjaefninjaef Posts: 10 [Master Traveler]
    RoadRider wrote: »
    Try to measure the 2.4 GHz WiFi channels with an app like WiFi Analyzer.
    Search which channel 1 6 or 11 (EU) has the least interference whit other access-points.
    Configure your access-point to use this channel.

    With some Phones Bluetooth works better with WiFi disabled.

    With most phones you mean ; at least modern smart phones; the phones use System on a Chip or SoC so bluetooth and WiFi are all on the same single chip and can interfere with one another.
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