Lifetime Maps & Traffic expired — TomTom Community

Lifetime Maps & Traffic expired

Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.

Best Answers

  • DougLapDougLap Posts: 7,286
    Superuser
    Accepted Answer
    Hi @HeyTodd

    Talk to Customer Support. They will sort your account out.

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    Doug
  • YamFazManYamFazMan Posts: 18,733
    Superusers
    Accepted Answer
    Hi
    @HeyTodd
    HeyTodd wrote: »
    Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.
    No that's not correct....
    Ring Tomtom Support United States to sort out your Account

    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    ATB YFM

Answers

  • DougLapDougLap Posts: 7,286
    Superuser
    Accepted Answer
    Hi @HeyTodd

    Talk to Customer Support. They will sort your account out.

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    Doug
  • YamFazManYamFazMan Posts: 18,733
    Superusers
    Accepted Answer
    Hi
    @HeyTodd
    HeyTodd wrote: »
    Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.
    No that's not correct....
    Ring Tomtom Support United States to sort out your Account

    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    ATB YFM
  • HeyToddHeyTodd Posts: 3 [Apprentice Seeker]
    Thank you for the quick responses Doug & ATB YFM - much appreciated! :)
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