Lifetime Maps & Traffic expired

HeyTodd
HeyTodd Registered Users Posts: 3
Apprentice Seeker
in Devices using MyDrive Connect
Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.

Best Answers

  • DougLap
    DougLap Posts: 9,827
    Superuser
    Answer ✓
    Hi @HeyTodd

    Talk to Customer Support. They will sort your account out.

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    Doug
  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser
    Answer ✓
    Hi
    @HeyTodd
    HeyTodd wrote: »
    Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.
    No that's not correct....
    Ring Tomtom Support United States to sort out your Account

    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    ATB YFM

Answers

  • DougLap
    DougLap Posts: 9,827
    Superuser
    Answer ✓
    Hi @HeyTodd

    Talk to Customer Support. They will sort your account out.

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    Doug
  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser
    Answer ✓
    Hi
    @HeyTodd
    HeyTodd wrote: »
    Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.
    No that's not correct....
    Ring Tomtom Support United States to sort out your Account

    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    ATB YFM
  • HeyTodd
    HeyTodd Registered Users Posts: 3
    Apprentice Seeker
    Thank you for the quick responses Doug & ATB YFM - much appreciated! :)

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