Lifetime Maps & Traffic expired

HeyTodd

Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.

DougLap

Hi @HeyTodd

Talk to Customer Support. They will sort your account out.

United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

Doug

YamFazMan

Hi
@HeyTodd

HeyTodd wrote: »

Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.

No that's not correct....
Ring Tomtom Support United States to sort out your Account

877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

ATB YFM

DougLap

Hi @HeyTodd

Talk to Customer Support. They will sort your account out.

United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

Doug

YamFazMan

Hi
@HeyTodd

HeyTodd wrote: »

Hello - I have a TomTom Go 620 that I just purchased in December 2018. It is reporting that the lifetime maps & traffic are expired. Is this correct? The unit isn't even 6 months old yet.

No that's not correct....
Ring Tomtom Support United States to sort out your Account

877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

ATB YFM

HeyTodd

Thank you for the quick responses Doug & ATB YFM - much appreciated!