White screen when launching app

Khronos
Registered Users Posts: 1 
New Seeker

New Seeker
Ever since the app redesign, I've been unable to open the app.
I simply get a white screen when trying to open it.
I've tried uninstalling and reinstalling the app numerous times
I tried contacting Tomtom Live Chat but they weren't that helpful and couldn't provide any troubleshooting steps or advice.
They asked me for a purchase receipt and said without one they couldn't provide me any support. This is a bit strange since the app is free.
My Android device is an ATOTO A6 Pro.
I simply get a white screen when trying to open it.
I've tried uninstalling and reinstalling the app numerous times
I tried contacting Tomtom Live Chat but they weren't that helpful and couldn't provide any troubleshooting steps or advice.
They asked me for a purchase receipt and said without one they couldn't provide me any support. This is a bit strange since the app is free.
My Android device is an ATOTO A6 Pro.
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Comments
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From what I understand ATOTO A6 Pro is an in-dash system. The TomTom Amigo app has been designed for smart phones.0