Rider 550 can't connect to Home 2 — TomTom Community

Rider 550 can't connect to Home 2

takis1964takis1964 Posts: 2 [Novice Seeker]
edited June 2019 in RIDER
me too with rider 550
Tomtom rider 550 cannot connect to Home 2 with windows 10
I can use My drive online and send destinations to the device with it connected to the PC,
the tomtom detects the PC

Comments

  • YamFazManYamFazMan Posts: 17,064
    Superusers
    edited June 2019
    Hi


    The Rider 550 is NOT compatible with Home 2
    Home 2 is for the early NAV2 devices
    The latest NAV5 (Wi-Fi) devices update using Wi-Fi or MyDrive Connect and USB
    For Route planning & importing POIs, GPX files and Favourites in MyDrive
    use the MyDrive Web Route planner
    Here https://mydrive.tomtom.com

    Tomtom Video....


    I have Virgin Media 110Mb/s connection Fibre Optic Broadband ....
    My GO 6200 shows Wi-Fi connection... 72Mb/s
    I chose the 110Mb/s hard-wired connection

    I Installed the 9.13GB Full Europe Map over USB with MDC running in the background
    The Map installed and device ready to use... 20 Minutes 15 seconds (Stopwatch)
    _____________________________

    The NAV5 (Wi-Fi) devices like you’re GO 620 normally update using Wi-Fi...

    TomTom Video... Updating your navigation device using Wi-Fi®


    If you have successfully connected your device to your Wi-Fi....
    To check your Connection Speed, Signal Strength & Quality
    On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on the Your Wi-fi name (The one Showing as connected)
    A new Menu Page opens

    7g8gwfpx1swt.jpg
    On the left-hand side of the screen is your Wi-Fi Connection Status

    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...
    ___________________________

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

    27bxc59f2s23.png
    ATB YFM

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