How to connect Start 50 with MyDrive?

AnkeJack
AnkeJack Registered Users Posts: 2
Apprentice Seeker
edited June 2019 in MyDrive Connect
Hello,

I have a TomTom Start 50, bought in the US in 2014. Now I've issued a couple of routes in MyDrive for the net trip, but cannot connect with MyDriveConnect.
Does anybody have an idea, where I can get help with this problem?
Everytime, when I have to insert my serial number, there is no option to insert a "GZ".....
Please help - I need to transfer my routes to my device in the next couple of days before I start the next trip.....
Thanks a lot!

Best Answer

Answers

  • Niall
    Niall Posts: 11,115
    Superuser
    @AnkeJack

    For a device starting with 'GZ' :- "Your device is either a TomTom START 50 (2012) or TomTom START 55 and updates through TomTom HOME." so is not compatible with MyDrive :(
  • AnkeJack
    AnkeJack Registered Users Posts: 2
    Apprentice Seeker
    Has anyone an idea, hiw I can transfer tge route files without mydrive?
    Cam i copy them in a folder by Hand?