'You cannot use this map' error on Carminat — TomTom Community

'You cannot use this map' error on Carminat

djzlydjzly Posts: 6 [Apprentice Traveler]
edited June 2019 in Built in car navigation
Hi all,
Using TomTom HOME, I updated my Carminat TomTom .

The map is Central And Eastern Europe.

After reboot, i get the error:
Problem with map-You cannot use this map on this device: Central_and_eastern_europe.


  • lampardlampard Posts: 5,314 Moderator
    Hi @djzly

    Welcome to the Community! I've activated the Central and Eastern Europe map on your device, please follow steps in the public FAQ here to re-download the map on your device.

    Cheers, lampard
  • djzlydjzly Posts: 6 [Apprentice Traveler]
    Thanks very much,now working!
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