'You cannot use this map' error on Carminat

djzly
djzly Registered Users Posts: 6
Apprentice Traveler
edited June 2019 in Built in car navigation
Hi all,
Using TomTom HOME, I updated my Carminat TomTom .

The map is Central And Eastern Europe.

After reboot, i get the error:
Problem with map-You cannot use this map on this device: Central_and_eastern_europe.
help,please..
thanks

Comments

  • lampard
    lampard Administrators Posts: 5,959
    Moderator
    Hi @djzly

    Welcome to the Community! I've activated the Central and Eastern Europe map on your device, please follow steps in the public FAQ here to re-download the map on your device.

    Cheers, lampard
  • djzly
    djzly Registered Users Posts: 6
    Apprentice Traveler
    Thanks very much,now working!