Tomtom Spark 3 broke — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Tomtom Spark 3 broke

bandeirajbfbandeirajbf Posts: 2 [New Seeker]
in Spark, Spark 3, Runner 2 and Runner 3
Hello,

My Tomtom Spark 3 fell and dropped the glass. I need to get another one.
Is there any technical assistance in Brazil or another country, so I can send my watch for repair?
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Answers

  • tfarabaughtfarabaugh Posts: 15,771 Superusers
    TomTom does not offer a repair service and broken glass or other user caused damage is not covered under warranty. There is no assistance to be given and Support is now limited to online chat and after hours email. TomTom sports went out of business over 18 months ago and ceased all production and development. They are just selling out old inventory and accessories are near impossible to find so it is time to move on to another brand.
  • bandeirajbfbandeirajbf Posts: 2 [New Seeker]
    tfarabaugh wrote: »
    TomTom does not offer a repair service and broken glass or other user caused damage is not covered under warranty. There is no assistance to be given and Support is now limited to online chat and after hours email. TomTom sports went out of business over 18 months ago and ceased all production and development. They are just selling out old inventory and accessories are near impossible to find so it is time to move on to another brand.

    TKS!!
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