The navigation device associated with my TomTom account is wrong.

Popeyethesailorman

The navigation device shown as being associated with my TomTom account is wrong, although the serial number is correct. The device shown in my account is a Go Essential which is not even available in Australia where I live. The device I purchased is a Go 520 wifi, which came with lifetime maps. Will I get my Oceania lifetime maps even though the device shown on my account is a UK model and not the one I have?

YamFazMan

Hi
@Popeyethesailorman

What are the first two characters of your serial number

'ZN' on the Tomtom UK Site....
Find the model of your navigation device and what software it uses
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB

'ZN' on the Tomtom OZ Site....
Find the model of your navigation device and what software it uses
https://au.support.tomtom.com/app/answers/detail/a_id/9520

ATB YFM

Popeyethesailorman

Thanks for your reply. Yes the serial starts with ZN but even though I'm in Australia the English Model Go Essential became the associated device on my account. I'm still not sure if this answers my question re getting Australian map updates, but I guess I'll find out before long.