GO 620 has some issues.

coverup
coverup Registered Users Posts: 8
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
7 wks ago i bought a tomtom go620 to replace my via280. reason being the go620 has life time world maps. found out that the go620 does not have japan or china maps, yet they do have factory fitted gps in there vehicles. 2 more items are missing on the go620 that are standard on the via280. no favorites and no turn on off voice guidance. yes i made sure that the sound is working. the only voice guidance i receive is you will be at your destination in 15 minutes. I can't rely on having a navigator in the car and i can't look at my device and drive at the same time. it's just as bad as using your mobile when driving. what can i do?
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Answers

  • YamFazMan
    YamFazMan Posts: 20,814
    Superuser
    edited June 2019
    coverup wrote: »
    (Snip) 2 more items are missing on the go620 that are standard on the via280. no (Snip) Turn on off voice guidance. yes i made sure that the sound is working. the only voice guidance i receive is you will be at your destination in 15 minutes. I can't rely on having a navigator in the car and i can't look at my device and drive at the same time. it's just as bad as using your mobile when driving. what can i do?
    Tap 4Dot (.... Menu) -->
    Are any of the Icons slashed through

    wtlp3o9hsj1d.jpg
    coverup wrote: »
    (Snip) 2 more items are missing on the go620 that are standard on the via280. no favourites
    The latest devices use MyPlaces instead of Favorites

    Re... Your NAV3 Device.....
    Get the latest MyDrive Connect Here.....
    http://www.tomtom.com/getstarted
    _______________________________________

    Method (1)
    (1)... If you’re running the latest MyDrive Connect… The menu has changed slightly.....
    (2)... With your device turned on and plugged into the PC USB port
    (3)... MyDrive loaded and the MyDrive showing on the PC Taskbar
    (4)... RIGHT CLICK On the Tomtom Icon on the PC Taskbar
    (5)... Click on the link "Manage Community Content" (See below image)
    The below image is 2X normal size

    s5vy0rqu0nrw.png
    ______________________________________

    Note... If you're using Hidden Icons on your PC's Task Bar
    (1)... Click on the up arrow ^ Icon on the task bar to access the Tomtom Icon
    (2)... RIGHT CLICK on the Tomtom Icon
    (3)... Click on the link "Manage Community Content"

    siv2hwgl38ag.png
    ________________________________________

    Method (2)
    Direct Web Address link to "Manage Community Content"
    (1)... With you device turned on and plugged into the PC USB port
    (2)... With MyDrive loaded and the MyDrive showing on the PC Taskbar
    (3)... Click on the Link below to open the "Manage Community Content" page

    http://169.254.255.1/pcmi/?locale=en_gb
    _______________________________________

    After using Method (1) or (2) to access the "Manage Community Content" menu
    Scroll to the top to the top of the list to 'Favorites.Ov2' and select 'Copy to computer'....
    Scroll down the list to copy any other 3rd party POI categories and select 'Copy to computer'....

    krco1y4h25pk.png

    The Favorites .Ov2 you have saved from your via280
    Can be installed into the the GO 620 and used as a POI Category

    How to import POIs, GPX files and Favourites in MyDrive

    ATB YFM
  • Niall
    Niall Posts: 11,115
    Superuser
    @coverup

    Check that you are using the computer voice "Karen", see page 120 of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf
  • YamFazMan
    YamFazMan Posts: 20,814
    Superuser
    edited June 2019
    Hi
    @coverup

    ALWAYS use a Computer Voice
    From the main screen... Tap (.... Menu) -> Setting -> Voices
    Select the TTL Text to speak Computer Voice Karen (Australia)
    The next 5 Settings ALL set to ON

    Also
    For a general improvement using the Tomtom Speed Cam Database over the default settings
    Always use a Computer voice...
    Karen in Australia ???
    From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
    Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
    Speed Cameras & Hazards... Set to ON
    The next 10 Setting ALL set to Always
    The next 4 Settings ALL set to ON
    The device will now say....
    'Fixed Camera'
    'Mobile Hot Spot'
    'Red-light Camera'
    'Accident Black-spots
    ‘Spoken Traffic delays’

    Speed Cams
    If you keep a check on the Traffic-bar... The device gives you a visual Warning of the next Fixed or Mobile Speed Camera many miles before you reach the camera
    Even more info if in the 'Setting menus' you setup a Wide Traffic/Route Bar
    93197384-69ec-4f9d-b7ae-f68a6f82ffae.jpg
    ATB YFM
  • big
    big Posts: 1,712
    Superuser
    coverup wrote: »
    ...found out that the go620 does not have japan or china maps, yet they do have factory fitted gps in there vehicles.
    Unfortunately the maps are restricted by regulation. If you purchase the device/vehicle in China you will have China maps but the maps are no longer available to "outsiders".
  • coverup
    coverup Registered Users Posts: 8
    Apprentice Traveler
    Thanks big. problem solved. works well. one thing that was and now not working is traffic cameras and when you right click on the tomtom icon i'm missing manage community content. once age many thanks for your help. coverup
  • YamFazMan
    YamFazMan Posts: 20,814
    Superuser
    edited June 2019
    Hi
    @coverup

    Manage community content is not available for the Later/latest NAV4 & NAV5 (Wi-Fi Devices)
    To add content...
    The MyDrive Web Route planner is used
    Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive
    See...
    ATB YFM

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