GPS not working on my BQ Sat Nav — TomTom Community

GPS not working on my BQ Sat Nav

CassJamesCassJames Posts: 1 [New Seeker]
Anyone help? Have updated my sat nav, i have reset all settings on my sat nav but nothing. Still wont work. I need some help please.

My Device starts with BQ if this helps.

Thanks.

Answers

  • YamFazManYamFazMan Posts: 18,475
    Superusers
    edited June 2019
    Hi
    @CassJames

    If the 'BQ' is the start of your serial number....
    You Have... "BQ">Start 25, 8GB + micro-SDHC, MyDrive Connect NAV3

    The latest update to fix the GPS Week Number Roll-Over for the NAV3 devices has been available since...
    Version 12.075 Released on 26 July 2018
    This update applies to: GO 1000, GO 1005 / GO 2050, GO 1050, GO 1050 World, GO 2405, GO 2435, GO 2505, GO 2435, GO 2505 LIVE, GO 2535, GO 2535 TM WTE, GO LIVE 1000, GO LIVE 1005, GO LIVE 1050 / GO LIVE 2050, GO LIVE 1535, GO LIVE 2050, GO LIVE 2535 M, GO LIVE 820[/color], GO LIVE 825, GO LIVE Camper & Caravan Edition, PRO 5150 Truck, Start 20 / Via 220, Start 25, Start 60 (2012), Via 110, Via 115, Via 120 / Via 160, Via 125, VIA 130 / 135, VIA 1400 / 1405, VIA 1410 / 1415, VIA 1430 / 1435, VIA 1500, VIA 1505, Via 1530 / 1535, VIA 160, VIA 1605, Via 180, Via 220, VIA 260 / 280, VIA All Blacks Edition, VIA LIVE 120, VIA LIVE 125, VIA LIVE 160, VIA LIVE 180
    •Bug fixes and improvements: Various performance improvements and bug fixes have been implemented.
    • This update prepares your navigation device for the week number rollover in April 2019 which has an impact on GPS.

    Here Tomtom FAQ...What's new in the latest software for my navigation device?
    https://uk.support.tomtom.com/app/release_notes/type/navkit

    My NAV3 Via120 Live & GO 825 Live both work fine with NavKit Version 12.075

    To check NavKit version....
    From the main menu
    Tap (Settings)
    Left Cursor once for next page
    Tap (Me and my device)
    Tap (About my device)
    Second line... App Version
    Follow on-screen prompts to exit

    See this and the following post....
    Here... https://discussions.tomtom.com/en/discussion/comment/1649923/#Comment_1649923

    ATB YFM
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