Memory card not recognized

YamFazMan

Hi
@cyberhak

cyberhak wrote: »

(Snip) I was able to get it work after I have installed on the main device the basic map.
Right now the device can actually also see a 128 GB card installed

But have you managed to install the Full Europe Map on to the 128 GB Memory Card and does the device work with the 128 GB Memory Card & the Full Europe Map ???

Stay Safe... ATB YFM

Karel_1

Check you have the correct memory card.
Compatible memory cards for map installation
https://help.tomtom.com/hc/en-us/articles/360013900980-Compatible-memory-cards-for-map-installation

What to do if your memory card is not recognised by your device
https://help.tomtom.com/hc/en-gb/articles/360013898380-What-to-do-if-your-memory-card-is-not-recognised-by-your-device

On your device click 'add map'
Hit download
Then there will be an option save to memory card or internal memory.
This worked on my Go Premium with 32Gb SD/HC card.