My watch can't be found by iPhone

C00kies
C00kies Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Althought the watch has the connected iphone icon, Iit's not registering with my phone in bluetooth - so therefore not logging any runs, steps or workouts! I can't disconnect it because it's not there! Hope that makes sense
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Answers

  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi @C00kies

    Welcome to the Community! Can you first reset your watch and try again from the scratch and reset the connections by removing the existing Bluetooth connections from your phone (if there's any), see here: iOS

    Regards, lampard