My Start 25 will no longer synch the time and date

hughb
hughb Registered Users Posts: 12
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
My Start 25 will no longer sync the time when it connects to the satelites. Always shows 1st Jan.

Answers

  • DougLap
    DougLap Posts: 10,029
    Superuser
    edited June 2019
    Hi @hughb

    Have you updated it recently. Looks like it has not been updated for WNRO and updates have been available since July 2018 for most units.

    Doug
  • hughb
    hughb Registered Users Posts: 12
    Apprentice Seeker
    Yes updated it today, but still the clock starts at 12:00 and Jan 1st even when the device has a satellite signal.
  • hughb
    hughb Registered Users Posts: 12
    Apprentice Seeker
    The correct time is showing if I got to Settings / GSP Status - but it does not set the clock.
  • DougLap
    DougLap Posts: 10,029
    Superuser
    edited June 2019
    Hi @hughb

    Are you in doors? The unit corrects its Clock when it connects to the satellites. Try going outside away from Buildings and Trees etc and see if it will lock onto the sats.

    Doug
  • hughb
    hughb Registered Users Posts: 12
    Apprentice Seeker
    It locks onto the sats no problem and Settings GPS status show it has received the correct time. But the correct time does not show on the display when navigating,.
  • DougLap
    DougLap Posts: 10,029
    Superuser
    edited June 2019
    HI @hughb

    Have you tried a rest of the device?

    Doug
  • hughb
    hughb Registered Users Posts: 12
    Apprentice Seeker
    Yes I did a factory reset and it makes no difference.
  • hughb
    hughb Registered Users Posts: 12
    Apprentice Seeker
    And no I am no trying to use the GPS in doors.
    I am trying to get this to work in the car.