how can I change my e-mail address

Vugts

at my old e-mail address the tom tom is no longer working properly, I have purchased and installed an tom tom life upgrade on my new e-mail address but the tom tom does not recognize the new e-mail address
does anyone have a solution for this
thanks
Hans Vugts

VikramK

Hi @Vugts

Welcome to the community!

Could you send me both the email address through a private message, please?

Regards
Vikram

VikramK

Hi @Vugts

Welcome to the community!

Could you send me both the email address through a private message, please?

Regards
Vikram

Tier4

I have the same problem, please could you help?

VikramK

@Tier4

Could you send me your serial number and the device serial number through a private message?

Also let me know which device need to be linked to which account.

Regards
Vikram