how can I change my e-mail address

Vugts
Vugts Registered Users Posts: 1
New Traveler
edited June 2019 in Built in car navigation
at my old e-mail address the tom tom is no longer working properly, I have purchased and installed an tom tom life upgrade on my new e-mail address but the tom tom does not recognize the new e-mail address
does anyone have a solution for this
thanks
Hans Vugts
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  • Tier4
    Tier4 Registered Users Posts: 4
    Apprentice Seeker
    I have the same problem, please could you help?
  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    @Tier4

    Could you send me your serial number and the device serial number through a private message?

    Also let me know which device need to be linked to which account.

    Regards
    Vikram :)

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