Since my last Mydrive Connect update it doesn't seem to be able to connect to the Internet. — TomTom Community

Since my last Mydrive Connect update it doesn't seem to be able to connect to the Internet.

KwirkeeBirdsKwirkeeBirds Posts: 6 [Master Explorer]
Is this a bug that can be rectified or it is an issue others are also having. It has never been an issue until the latest update.

Answers

  • LAURE123LAURE123 Posts: 1,632
    Superuser
    Hi @KwirkeeBirds

    You can try this:

    with your device Not connected to the PC:
    1/ Uninstall MDC, accept the removal of downloads in the popup window.
    2/ "Restart" your PC (Not Shut down or Sleep)
    3/ Download and install the last version MDC, take it here, at the bottom, the green button "Download for ... ":
    https://www.tomtom.com/en_gb/mydrive-connect/
    4/ Try again to download an update.

    If you want to donwload the map, do it alone, without any other item at the same time.

    I hope it will work for you.

    Regards.
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