PC is now unable to connect with TomTom Start 52 and has "driver update issues as undernoted.

SouthWestScotland Registered Users Posts: 1
New Traveler
1. "This device is not working properly because Windows cannot load the drivers required for this device"
2. Windows has determined that driver software for the TomTom (Remote NDIS Compatible Device) is up to date.


  • LAURE123
    LAURE123 Posts: 1,632
    Hi @SouthWestScotland

    Look at this TomTom FAQ for Windows 10. It's also valid for Windows 7 with SP1 and Windows 8.1 as well as the driver "Remote NDIS Compatible Device". Use a PC account with Administrator Rights.


    If you need to uninstall MyDrive Connect, accept the removal of downloads in the popup window and don't forget to "Resart" your PC ,Not "Shut down" or "Sleep".

    I hope will work for you.