Transferring a Route from MyDrive

John-Jay Registered Users Posts: 746
Revered Pioneer
I'm certain this used to be done seamlessly, but I can't get it to work now!!

I've planned a Route, within "MyDrive", but I cannot seem to be able to get it over to either my GO5100 or my newer GO520! (NB:- Both Devices & MyDrive are logged into the same account).

It will allow myself to "Sync-it", but ONLY if I treat it as a "Track".

The "MyDrive" will allow myself to send over the "Destination" but, if I do that, the Device will re-calculate the journey - which is WRONG!

(NB:- I'm trying to get to the the Southbound side of a Motorway Services, which involves approaching from the South & passing the Northbound, until the next turn-off, & then returning to the Southbound. Unfortunately, BOTH the Device & MyDrive will plan a Route that involves using the illegal internal Service Centre Road (that are ONLY legal for "Authorised Vehicles"). Within MyDrive, I can simply correct this by "dragging-the-displayed-Route", but I cannot do this on the Device!).


  • YamFazMan
    YamFazMan Posts: 20,785
    edited June 2019

    I guess you used the Save & Sync option on the MyDrive Web Route Planner
    The Save & Sync option save a .GPX Track... its basicly a bread crumb track that you follow

    The Route planned directly on the device is a .ITN Route the .ITN Route uses Stops and the device plans the route between the stops... An .ITN Route will will respond to Live Traffic and any route deviations BUT an .ITN route will doggedly follow the stops in the order they were created
    If you want to force a specific route simply add more Stops (Note...The MyDrive Web Route planner will only sync a .ITN Route with a Maximum of 20 Stops
    if you miss a stop, the device will continuously attempt to guide you to the missed stop... You have to cancel the problem stop on the device to avoid it

    Using a .ITN Route planned on the MDW Route planner...
    The latest version of MyDrive Web Route planner now uses 'Send Destination' or 'Send Stops' to send an .ITN Route
    The MyDrive Web Route planner only sends the route to the device as a Destination... Or if you add Stops it send it as a Route (But it's is not automatically saved in MyRoutes)
    If you are using .ITN route and 'Send Stops'
    see my workaround below



    Complex Muti Stop .ITN Route Rider 400

    Be Aware....
    If your starting point IS NOT your present location there's a BUG
    When using the 'Send Stops' option, during an "A" to "B" route transfer where 'A' IS NOT your present location... The device drops Location "A"
    This bug also applies also to Multi-Stop/Waypoint routes... 'A' to 'B' to 'C' to' D' to 'E' etc...

    For more info See...

    This is the workaround method I use....

    The Tomtom MyDrive Web Route Planner....
    Get it Here...

    (1).... Plan my Route with the MyDrive Web Route planner (With or Without Stops as required)

    (2)... Zoom in... Place a Sacrificial stop close to the Start Icon

    (4)... Choose the 'Send Stops' option... The route will sync to your device

    (5)... The device will calculate your route from your 'Present location'
    (5.1)... The device will calculate your route using Stops in the order that you placed the Stops in the route
    (5.2)... If the planned Start of the Route is your 'Present location'... Then skip Bullet-point... (6)

    (6)...When the route has calculated, Pinch zoom to the correct start of your Route (The Sacrificial Stop Icon) 'Long Tap' (Tap and hold for +1 second) on the Sacrificial Stop Icon --> A quick menu opens --> Tap the 3Dot icon --> Choose 'Use as a Starting Point'
    The device will calculate your route from your new location

    (7)... Saving the Route
    'Quick Tap' anywhere on the Route --> A quick menu opens --> Tap the 3Dot icon --> Manage route --> Add to my Routes.... Edit the route name as required or simply Tap Add

    Note... (1) A 'Quick Tap' and 'Long Tap' of the screen gives different menu options
    Note... (2) The MyDrive Web Route planner will sync a route with a Max of 20 stops

  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer

    I got as far as saving mine to "Save to My Routes", unfortunately I could NOT find anyway of "persuading" it to allow my devices to sync to it. My devices will ONLY sync to "Tracks" - hence my confusion!

  • YamFazMan
    YamFazMan Posts: 20,785
    edited June 2019

    Send Destination or Send Stops doesn't save the .ITN Route to MyRoutes. It only send the .ITN route to the device for immediate use, you have to use my Workaround in the above post