TomTom watch shows fully charged but when disconnected it dies.

Guzz

Hello, when i plug my tomtom watch to the charger it starts charging then after a few seconds it shows full charge but when i disconnect the charger it dies, is it time to buy a new watch or can anybody help me fix this problem please?

tfarabaugh

Sounds like a depleted battery but first try a factory reset and if that fails a roll back (request it in the linked post below). If a new watch is in order do not buy a TomTom as they went out of business 18 months ago. All you are seeing now is old inventory.

https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest

tfarabaugh

Sounds like a depleted battery but first try a factory reset and if that fails a roll back (request it in the linked post below). If a new watch is in order do not buy a TomTom as they went out of business 18 months ago. All you are seeing now is old inventory.

https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest

Guzz

thank you so much for the help. I was not aware that they went out of business. makes sense why I couldn't get a hold of anybody on the phone lol
take care