TomTom watch shows fully charged but when disconnected it dies.

Guzz
Registered Users Posts: 2 
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Hello, when i plug my tomtom watch to the charger it starts charging then after a few seconds it shows full charge but when i disconnect the charger it dies, is it time to buy a new watch or can anybody help me fix this problem please?
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Best Answer
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Sounds like a depleted battery but first try a factory reset and if that fails a roll back (request it in the linked post below). If a new watch is in order do not buy a TomTom as they went out of business 18 months ago. All you are seeing now is old inventory.
https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest5
Answers
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Sounds like a depleted battery but first try a factory reset and if that fails a roll back (request it in the linked post below). If a new watch is in order do not buy a TomTom as they went out of business 18 months ago. All you are seeing now is old inventory.
https://discussions.tomtom.com/en/discussion/1030088/software-version-rollback-requests-battery-issues-runner-spark-watch-series#latest5 -
thank you so much for the help. I was not aware that they went out of business. makes sense why I couldn't get a hold of anybody on the phone lol
take care0