Change your order details — TomTom Community

Change your order details

Marcia1Marcia1 Posts: 4 [Master Traveler]
edited June 2019 in Travel lounge
How do you change your order details? The online order form is very strange and not user friendly. First I kept getting an error message, and it would not accept my credit card details and kept using the details from an old card. I tried about 6 or 7 times. The same with my address. Then all of a sudden I just got a message saying the order was successful and to look for a confirmation in my email account instead of the normal screen where it lists everything and asks you to check and confirm. When I checked my email account I found the order has the wrong address. I spent hours trying to change it but every time I check my orders screen, it's not changed.

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