GO Camper & Caravan stuck in a loop

ruberduck Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My tomtom go camper&caravan. switches on. With the main screen. the next screen comes up with, we would like to collect some info. I did press YES key.since then screen switches bact to the main screen.??


  • TTQC17
    TTQC17 Registered Users Posts: 42
    Outstanding Explorer
    Hi There!

    Your device probably got updated with the newest firmware. The screen you saw, has to do with the updated privacy laws in Europe. I also got this screen, when I updated to the newest firmware, about 2 weeks ago.

    If you changed your mind, and want to change something, go into the 'Settings' menu. Then, under 'System' you can see your data and privacy options. You can toggle the 'switch' next to the option and set it to your preference.

    Good luck!