Internal search error — TomTom Community

Internal search error


Anyone got any info on this?

My TomTom is set to Quick search and up to recently worked fine finding routes for postcodes with unnamed roads but recently when entering a postcode connected to an unnamed road says 'Internal Search Error".

If I soft reset it and try again it flashed up 'unknown road' as it used to but only for 1 second then it disappears and Internal Search Error appears. Unless I soft reset I don't even get this. I've done a hard reset and no change. Also my device is supposedly unaffected by the satellite issue in April.

(As a courier I deliver to a lot of rural areas)



  • DougLapDougLap Posts: 7,285
    Hi @psyllium

    Have you an example Post code where this has happened..

  • psylliumpsyllium Posts: 2 [Apprentice Seeker]
    Hi Doug, I appreciate the reply. I don't have the postcodes now because I've thrown away the paperwork.Next time it happens i'll make a note and get back to you.

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