Start 20 new out of the box

Gytiss
Gytiss Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
i am triing to update tomtom start 20, with lifetime maps but it dont updates, all it does tries to download and gets stuck at 80 percent, tried 5 times to update, all the same, it installs but says map is corrupted, and after that when i turn on the device it says no maps

Answers

  • VikramK
    VikramK Administrators Posts: 14,323
    Moderator
    Hi @Gytiss
    welcome to the community!

    We have made some changes in the back end.

    Just clear the cache in MyDrive Connect first and then connect your device.

    The jobs to clear some pending downloads will get processed. The device may reboot.

    Disconnect it - Do a soft reset- Connect again and check for updates.

    Regards
    Vikram :)