Map license - purchased on wrong device

mac433
mac433 Registered Users Posts: 2
New Seeker
in Devices using TomTom HOME
Hello

I have account on tomtom site with 2 devices - tomtom start 20 (damaged old navigation) and tomtom start 25. Yesterday my husband asked me to renew license (Europe Map with 4 updates). Unfortunatelly I bought a license for a damaged device (tomtom start20) :(

Is there any way to transfer license to TomTom Start 25? My husband will kill me for my stupidity :(

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    edited June 2019
    HI @mac433

    Contact customer support

    I am sure they will swop it over.

    Polska (Poland)
    +48 22 30 62 335
    Poniedziałek: 9.00- 17.00
    Wtorek-Piątek: 9.00- 16.00

    Country based on your profile If you are elsewhere please advise and can give revised contact details.

    Doug
  • mac433
    mac433 Registered Users Posts: 2
    New Seeker
    Thank You very much. I already spoken with customer service. They will help me ;) Once again - thank You! :)
  • DougLap
    DougLap Posts: 9,822
    Superuser

    Nice to know I have saved a life today, =)=)

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