The SIM card on my SIM card suddenly stopped working. The 'support' first told me they had checked the SIM card was still activated, but then they asked me what my SIM card number was. Doesn't exactly give me any confidence that I wasn't just being given the run around. Despite not knowing what they problem with my device is, i was told the repair would cost 105 Euro. I can't believe tomtom need 105 Euro just to turn the SIM back on - it feels like i'm being duped completely.
Does anyone know a number you can ring from Sweden (international is fine) where you can talk to a real person? Has anyone any experience of the SIM being turned off in an effort to get customers to 'buy' a repair or even worse, a new device?