iPhone X: connection dead after Bluetooth pairing

georg_karbon Registered Users Posts: 1
New Traveler
edited July 2019 in TomTom VIO
I tried to "forget" my VIO and reconnect it, both from BT-Widget and from VIO app: I get a positive pairing with code but after that the VIO just shows the phone with question mark symbol and nothing more.Iphone still sees the VIO as connected but neither the app nor the VIO itself agree ...
any ideas ?


  • robbertvio
    robbertvio Registered Users Posts: 1
    New Seeker
    So what happens to this, I have been using the VIO with my Iphone XS more frequently recently and it is just useless. Think I should just send it back? Or did someone find a way to solve this?
  • Rgreeven_1
    Rgreeven_1 Registered Users Posts: 0
    Apprentice Seeker
    Connection via Bluetooth is not possible. I see only a picture on the device of a smartphone and a txt TomTom.com/vioapp .
    What do I do wrong??
    Thanks hor helping. Rob