mydrive.tomtom.com not loading POI files

AntonyM
Registered Users Posts: 51 
Outstanding Explorer

Outstanding Explorer
I have tried on multiple browsers and with different POI files, but I can't load any using mydrive.
Is there a fault with the servers at the moment?
It goes through all the usual file selection screens, but then doesn't show the added file in the list.
And I'm going on a trip in the morning!!!!
Is there a fault with the servers at the moment?
It goes through all the usual file selection screens, but then doesn't show the added file in the list.
And I'm going on a trip in the morning!!!!
0
Answers
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I have also just tried switching to mydrive Beta mode, but that still doesn't help.0
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Hi @AntonyM
I assume that when you open MyDrive Connect software you can see your TT unit listed.
I have just imported a second copy of a POI file I have and it has not appeared on my units and also it is not deleted if I try.
Looks like something may be wrong.
Doug.0 -
Anthony... have you found a solution to your "MyDrive not loading POI files" problem? I'm experiencing the same thing!
Here's a link to my post 0n 9/26/2019:
https://discussions.tomtom.com/en/discussion/1117809/mydrive-connect-not-downloading-poi-files-to-rider-400#latest
Mike2 -
Ok... I solved MY problem with this. I simply uninstalled / reinstalled MyDrive Connect, then signed back on both MyDrive Connect AND on my Rider 400. Now all is good... POI files properly load onto the Rider!1
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Hi MikeStrat,
Yes, they must have fixed the website as it started working again a couple of days later.
Antony0