Unable to select Country after starting up Rider 400 — TomTom Community

Unable to select Country after starting up Rider 400

MudturtleMudturtle Posts: 1 [New Seeker]
Turn on SatNav and it requests a Language, select language and select 'Next'
Choose Country displayed but with no options and the 'Next' button greyed out.
Cant progress.

Have tried holding down start button but doesnt reset.



  • VikramKVikramK Posts: 11,861 Moderator
    Hi @Mudturtle

    Welcome to the community!

    Since the soft reset has already been tried my advice would be to do a recovery mode. See video below:

  • HuboDeauvilleHuboDeauville Posts: 1 [New Traveler]
    I had exactly the same - didn't find an answer anywhere. However, I fixed it by downloading the maps via MyDrive Connect. Apparently, the hard reset had removed all the maps. Be patient: download took almost 2 hours. After that, options for a country that matched the language I selected appeared. And all was fine.
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