Tomtom go professional 6250 Not working GPRS

Lattinos
Lattinos Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Hello. I do not work GPRS status is disabled. The functions of traffic and cameras work only when connecting WiFi and Bluetooth. What to do.???? Maybe because I'm in Russia

Comments

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @Lattinos

    I don't see any problems with the subscriptions for your device.

    Could you try the troubleshooting steps on this FAQ:

    https://uk.support.tomtom.com/app/answers/detail/a_id/10316

    If that does not resolve the issue please report this to the customer service.

    Regards
    Vikram
  • Lattinos
    Lattinos Registered Users Posts: 3
    Apprentice Traveler
    Thank you. Maybe because I'm in Russia. At the entrance to Europe I will look or work. If not, take the following corrective action