GO 5000 will not connect for connect
I am able to successfully connect other tom tom devices using the same cables/usb port/computer.
in the go 5000 menu, it says no internet and my drive connect says not connected.
I have tried the following to force this go 5000 to connect;
reset the device.
tried different cables and connections, usb, thru the cradle and the multi pin tom tom connector.
tried different cables and ports on computers.
tried two different computers, win 7 and win 10
how do I force this go 5000 to connect to anything to update? Can I download updates to micro sd and transfer to the go 5000?