Faulty windscreen mount on Trucker 6000
Turns out the connector on the windscreen mount is faulty.
Rang support to be told a replacement would be £34.99 as I had bought my Trucker 6000 back in Jan 2017. After saying I wasn't happy with the price they said could do me a discount and let me have one for £24.99.
It seems not only do I have to pay the best part of £50 a year for traffic as I was stupid enough not to buy the unit with lifetime traffic I am now expected to cough up every 2 years for a new mount.
To add insult to injury they said delivery would be 7-10 days which is no good to me as I'm a trucker and need it for work.
Very poor show from TomTom for what at the time was their top of the range line of satnavs.