Won't reset fully — TomTom Community

Won't reset fully

I have an XL which I know is no longer supported. Today for no apparent reason a cross appeared on the startup screen. A reset appears to work, but when rebooting freezes on a screen displaying specification data and won't complete start up. On connecting to a PC, PC say I need to format the devise's drive before it will recognize it. Any ideas?


  • lampardlampard Posts: 5,604 Moderator
    Hi Mezzy,

    Sorry for the late reply! Please follow the steps in the public FAQ here to reinstall the device software using the TomTom HOME. (Select 'I have a map to download on my account' option in the link here.

    Regards, lampard
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