TomTom VIA 135, frustrated owner

Galaxy1
Galaxy1 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
will not connect and will not update.
tried all the links, tried to contact tomtom
only had this a year so don't want to replace if I don't need to.
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Comments

  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi there,

    Welcome to the Community! There was a QuickGPSfix update which was blocking the downloads on your device. I've removed it now and you can resume the download on your device by following the steps here: Re-downloading a map

    Hope this helps!

    Regards, lampard
  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Hi Galaxy1

    Welcome to the community!

    Not connecting to MyDrive Connect?



    Which number did you call to contact customer service?

    Regards
    Vikram