MyDrive Connect version 4.2.5.3779 is not working with Mac Mojave 10.14.5

Oakanger
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
I updated MyDrive Connect to the latest version 4.2.5.3779
With Mojave MacOS 10.14.5 all it opens is a blank window and is impossible to use.
It works normally with High Sierra MacOS 10.13.6 , so must be an incompatibility with MacOS 10.14
When will this be fixed?
TomTom does seem to have problems with this software.
With Mojave MacOS 10.14.5 all it opens is a blank window and is impossible to use.
It works normally with High Sierra MacOS 10.13.6 , so must be an incompatibility with MacOS 10.14
When will this be fixed?
TomTom does seem to have problems with this software.
0
Best Answer
-
Don’t delete only the app but delete all the files it creates in your user folder and in ~/Library...
See https://macremover.com/uninstallguides/2018/07/24/remove-tomtom-mydrive-connect-macos/5
Answers
-
Hi Douglap,
Thanks for answering, but ...
I've deleted the softaware and reinstalled twice: no change. That's on my iMac
My MacBook runs High Sierra - it won't support Mojave - and the software runs fine on that OS.
Is yours the latest version - 10.14.5 - which only landed on 13th May 2019?
Oakanger0 -
Don’t delete only the app but delete all the files it creates in your user folder and in ~/Library...
See https://macremover.com/uninstallguides/2018/07/24/remove-tomtom-mydrive-connect-macos/5 -
Thanks Ste7ios,
I manually deleted all files following the tutorial, reinstalled MyDrive and ... BINGO!
It's working!
Regards
Oakanger0