Won’t sync beyond 9%

Crossley92
Crossley92 Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
My phone won’t sync my latest ride beyond 9% and cuts out every time. I’ve tried deleting the app and downloading it again and also forgetting my watch then syncing it. Any suggestions?
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Answers

  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    It may be an incompatible phone or Android version. You always have the option to sync by computer. Since TT Sports went out of business over 18 months ago and have seriously cut back on support, using the computer may be your only option as no development is taking place on the watch or app. they are what they are.
  • skal
    skal Registered Users Posts: 1
    New Traveler
    It seems like the computer app (tomtom Sports Connect) is having troubles too: i keep getting "We'll try again in a bit" error message. Apparently, it's failing to upload the activities.
    Any advice?
    Thx

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