MyDrive Connect has bricked my TomTom Start 25 on update

tomstom Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
I tried to update it on MyDrive and it said there was 6 updates including the maps and a Navcore update and the updates download was successful. I updated Navcore first and then started to install the map, but then after about 25% the Start 25 restarted and wouldn't reconnect.

After this I tried re-connecting it with no success. it wont turn on and wont reset properly, it will play the drum sound and show the symbol with 2 arrows spinning but then freezes and turns off.

It won't be recognised by my pc and MyDrive.

anything that can be done or replaced as a result of the update bricking it?