Trying to set up — TomTom Community

Trying to set up

Get the following message : This file does not have a program associated with it for performing this action. Please install a program or if one is already installed create an association in the default programs control panel.

Answers

  • LAURE123LAURE123 Posts: 1,567
    Superuser
    Hi @Baa_baa

    In your user profile you have a VIA 135. I assume you want to install the MyDrive Connect software.

    On your computer, you use a PC user account with "Administrator rights"?

    With your device Not connected to the PC:
    1/ Uninstall MDC, accept the removal of downloads in the popup window.
    2/ "Restart" your PC (Not Shut down or Sleep)
    3/ Download and install the last version MDC for your Windows OS, take it here:
    https://uk.support.tomtom.com/app/answers/detail/a_id/12428

    If that doesn't work, please indicate your Windows version.

    Regards.
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