Lifetime Traffic on GO 620

sageranger
sageranger Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My TomTom GO620 with Wi-Fi lists Lifetime TomTom Traffic on the box, yet the device tells me that my Traffic subscription is expired. How can I get it restored?

Answers

  • dhn
    dhn Posts: 33,382
    Superuser
    Call support to straighten out the issue:

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
  • lampard
    lampard Administrators Posts: 5,944
    Moderator
    Hi @sageranger

    Welcome to the Community! I've added the correct subscriptions on your device, please follow the steps in the comment here. Please make a factory reset on your device and then activate the services to apply the changes.

    Thanks, lampard