Purchased strap did not fit my watch and i want to send i back, what to do?

BosseS

TomTom Watch 3 strap, did not fit my watch and i want to send i back, what to do?

tfarabaugh

What watch do you have? All units in the Spark/Runner lineup (Spark, Spark 3, Runner2, Runner3 and Adventurer) are identical and all the straps are interchangeable. The only straps that will not fit are the ones for the original Runner1 and MultiSport.

BosseS

I want to send my goods back and I want to know the address.for the ruturn?
My watch is a Golfer.

Jürgen

I cannot find a purchase linked to your email address so I assume you purchased from a retailer. For a return you need to contact that retailer.

BosseS

My order, see attached is ordered from your website.
Please give me the address for the return.

Jürgen

Ok, I see. In that case please scroll down to the bottom of this page and follow the Contact-us link to start a chat session so that Customer Care can create a return number (RMA) for you.

If you choose Swedish there is a slight delay in response. That's normal because you question gets translated.

I removed your attachment because it had personal information.

BosseS

The link Contact us is not working, tryed it before.

DougLap

Hi @BosseS

Does this link work for you.

https://uk.support.tomtom.com/app/contact/locale/en_GB

If it does then Click on your model

Doug

Jürgen

Oops. I meant the one under Support on the left.
http://se.support.tomtom.com/app/contact/p/3934/c/4756