Purchased strap did not fit my watch and i want to send i back, what to do?

BosseS · May 23

TomTom Watch 3 strap, did not fit my watch and i want to send i back, what to do?

tfarabaugh · May 23

What watch do you have? All units in the Spark/Runner lineup (Spark, Spark 3, Runner2, Runner3 and Adventurer) are identical and all the straps are interchangeable. The only straps that will not fit are the ones for the original Runner1 and MultiSport.

BosseS · May 24

I want to send my goods back and I want to know the address.for the ruturn?
My watch is a Golfer.

Jürgen · May 24

I cannot find a purchase linked to your email address so I assume you purchased from a retailer. For a return you need to contact that retailer.

BosseS · May 24

My order, see attached is ordered from your website.
Please give me the address for the return.

Jürgen · May 24

Ok, I see. In that case please scroll down to the bottom of this page and follow the Contact-us link to start a chat session so that Customer Care can create a return number (RMA) for you.

If you choose Swedish there is a slight delay in response. That's normal because you question gets translated.

I removed your attachment because it had personal information.