map not loaded
henrikasii
Posts: 1 [New Seeker]
I tryed to update the map from tomtom and now I cant turn on my tomtom go530. it writen that can not load the map.
0
GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
henrikasii
Posts: 1 [New Seeker]
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@henrikasii
Your GO 530 appears to be End of life....
Tomtom FAQ...Find the model of your navigation device and what software it uses
https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
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Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
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If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support... Phone Numbers
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, If you do, you will only receive an recorded message
Wait for a live agent to respond
ATB YFM