Spain contact phone

tomtomjnc
tomtomjnc Registered Users Posts: 5
Apprentice Seeker
edited January 24 in TomTom Sports
Good, I can not ask for my bracelet as a guarantee since my product is more than two years old, but the bracelet was replaced in March 2018, starting the warranty again.


a greeting

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Answers

  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    Unfortunately, the warranty for replacement watches is only 1 year and for straps it is 6 months so you re still out of warranty. There is no more phone support, only online chat and email.
  • tomtomjnc
    tomtomjnc Registered Users Posts: 5
    Apprentice Seeker
    Según la Unión Europea y en España son 24 meses para todo producto nuevo.

    Me puedes dar el correo electrónico?
  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    tomtomjnc wrote: »
    Según la Unión Europea y en España son 24 meses para todo producto nuevo.

    Me puedes dar el correo electrónico?

    This is an English language forum so it would help if you translated first. I gather you are asking about warranty in the EU. The 24 months may only apply to devices, not accessories or peripherals. In any case you call always contact Support as outlined above.
  • tomtomjnc
    tomtomjnc Registered Users Posts: 5
    Apprentice Seeker
    How can i contact with support Team?it,s impossible right now
    Regards2
  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).

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