Why doesn't my Rider see temporary blocked road that are visible in MyDrive.

GeorgeTenBrinkGeorgeTenBrink Posts: 1 [New Seeker]
I have just bought a ToMTom Rider 550, because my Go Live 825 is no longer supported for all services. But I noticed several times that my new device ignores temporary blocked roads. I checked and my old device sees them and plans a new route. I made sure that I had connection with my iPhone 8 and the traffic information was available. I could even see the blocked road in the MyDrive app as a gray arrow. The MyDrive App showed an alternative route to avoid the blocked road. But when I transferred the destination from the App to my TomTom Rider it completely ignored the blocked road, or (in another case) only saw it partially. One time the TomToM Rider saw the blocked road just when I took a turn to another highway because the planned route was blocked. Again, the old device saw this obstruction in time and Google Maps saw it also. What could be the cause of this malfunction?
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