HELP ADDING ENGLISH LANGUAGE

Bearcat101

HI... somehow, I lost ALL my English voice settings...I don't speak Spanish...UGH ... how do i download and install English voice settings.... English is greyed out when I try to select it...as if its not installed ??? how do I install English?...PLZ help me!
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dhn

Is this when you are doing a factory reset on the device that you can't select English?

Or when you click on the cogwheel for languages that you don't see English-US when you scroll up or down?

Bearcat101

how do I do a "factory reset"... I wish I could start FRESH... I see the US English voices, but they are greyed out and NOT able to select ...it's telling me to download them...but I cant get them...I am using TomTom Home software 2.11.6.125... how or where can I download the US English voices?... or how do I completely re-set the unit so it has all the original voices? please help....