Phone reset - Now doesn't connect

GaryA
GaryA Registered Users Posts: 6
Master Explorer
Hi,
I normally connnect my Rider 400 to my Note 8 via bluetooth tethering
Recently I had to reset my phone to factory setting and now my Tom Tom no longer connects, I've tried renaming my phone
Do I need to do a factory reset on the TomTom?
Thanks

Best Answer

Answers

  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @GaryA

    Did you delete (Forget) the connection details on both units then turn them Off and On before trying to reconnect them? If not try that.

    Doug
  • GaryA
    GaryA Registered Users Posts: 6
    Master Explorer
    Thanks, but tried that,
    The old devices just keep reappearing, and attempting to connect
  • GaryA
    GaryA Registered Users Posts: 6
    Master Explorer
    pic attached
  • GaryA
    GaryA Registered Users Posts: 6
    Master Explorer
    Reset done
    connectivity restored
    Thanks @DougLap
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @GaryA

    Glad to hear you are okay now.

    Doug