Phone reset - Now doesn't connect — TomTom Community

Phone reset - Now doesn't connect

GaryAGaryA Posts: 5 [Master Traveler]
Hi,
I normally connnect my Rider 400 to my Note 8 via bluetooth tethering
Recently I had to reset my phone to factory setting and now my Tom Tom no longer connects, I've tried renaming my phone
Do I need to do a factory reset on the TomTom?
Thanks

Best Answer

Answers

  • DougLapDougLap Posts: 6,879
    Superuser
    Hi @GaryA

    Did you delete (Forget) the connection details on both units then turn them Off and On before trying to reconnect them? If not try that.

    Doug
  • GaryAGaryA Posts: 5 [Master Traveler]
    Thanks, but tried that,
    The old devices just keep reappearing, and attempting to connect
  • GaryAGaryA Posts: 5 [Master Traveler]
    pic attached
  • GaryAGaryA Posts: 5 [Master Traveler]
    Reset done
    connectivity restored
    Thanks @DougLap
  • DougLapDougLap Posts: 6,879
    Superuser
    Hi @GaryA

    Glad to hear you are okay now.

    Doug
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